Free worldwide shipping on all orders over $50.00

HELP AND FAQ

If you need help with an order, please scroll through our FAQ below or drop us an email.

Orders

In every product’s page we have a size chart that you can use to take the correct measurements and make sure the item fits perfectly.

We’re using Stripe to securely process payments, so you can use all the major credit and debit cards (Visa, Mastercard, American Express)

If the order already has been submitted, please get in touch with us as soon as possible. If we haven’t shipped already, we will be able to change the order.

Please get in touch with us as soon as possible. If we haven’t shipped already, we will be able to cancel the order without any additional costs.

Gift certificates will be available soon.

Shipping

We have two shipping options:
– Standard (depending on your location, it can take up to 15-20 working days for the products to reach you)
– Express (6-7 working days).
We offer standard shipping in more than 220 countries. If you’re interested in Express Shipping, get in touch with us here.

Right after we ship your order, we will send you a confirmation email that will also contain a tracking link.

If you need to change your shipping address, please contact us as soon as possible. In some cases, when your order is well on its way, you might not be able to change shipping details without additions costs.

Wholesale

If you’re interested in becoming a distributor, please contact us at sales@westievibes.com.